Declaration on digital accessibility
LiveFresh endeavors to make its website and digital offerings accessible in accordance with the applicable legal requirements. The basis for this is the Barrierefreiheitsstärkungsgesetz (BFSG), which comes into force on June 28, 2025, as well as the underlying EU Directive (EU) 2019/882.
This accessibility statement applies to the website www.livefresh.de
Accessibility status
Our digital services are currently being reviewed and revised in order to fully meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 - Conformance Level AA.
We are doing everything we can to implement the legal requirements in good time and provide all users with access that is as barrier-free as possible.
Reporting barriers
If you encounter barriers or need help using our website, please contact us. We look forward to your feedback.
Contact us about accessibility:
https://support.livefresh.de/hc/en/requests/new
(Please select the subject "Report barrier" in the form)
Alternatively, you can contact us by email:
📧 hallo@livefresh.de
or by telephone at:
📞 +49 (0) 7533 93666 90
Conciliation procedure
If you have reported a barrier to us and have not received a satisfactory response, you can contact the conciliation body under the Disability Discrimination Act (BGG).
BGG conciliation body
at the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin
📞 Phone: 030 18 527-2805
📧 Email: info@schlichtungsstelle-bgg.de
🌐 www.schlichtungsstelle-bgg.de
Status of this declaration
This declaration was created on April 14, 2025 and last updated on 14.04.25.
The accessibility assessment is based on a self-assessment and the use of common testing tools.